This report says clearly that agencies have not spent enough time or money developing ICT within their organisations.  Agencies are still operating on a shoestring budget and members of staff have too many pressing needs that do not allow the development of ICT.  There is a lack of good, affordable advice available to users and, where it is available, agencies are not maximising their use of these facilities.

There should be a minimum level of ICT that agencies should aim to achieve, this should include email to desktop, a network, Internet access, backups, databases and good technical support and advice for maintaining and developing their ICT.

John Olufawo (LASA)

To download the report click the link below

Relevant Link: The Wired Communities report